LIEFERUNG/EMPFANG

Die Produkte werden an die vom Kunden auf dem Bestellformular angegebene Adresse geliefert, per Post oder durch einen privaten Spediteur.

1) Service Coverage

Maniax UAV delivers to the following regions/countries:

• Mainland France
• European Union countries
• United Kingdom
• Selected countries in Asia and Africa.

Customers are responsible for verifying that delivery to their region is supported at the time of purchase.

2) Timeframes

Order Processing Time

Orders are dispatched within 1–3 business days after order confirmation and receipt of payment.

Logistics / Transit Time

• Mainland France: 2–5 business days after shipment
• EU Countries: 3–7 business days after shipment
• United Kingdom: 3–8 business days after shipment
• Other Regions: 7–15 business days depending on location and customs

 

Total Delivery Time

Processing Time + Transit Time.
For example: For France – 3–8 business days in total.

Delivery times are indicative unless Maniax UAV explicitly commits in writing to firm delivery dates. In the event of a foreseeable delay, Maniax UAV will notify the Customer with an estimated revised delivery time.

3) Shipping Costs

• France: €15–€20
• EU Countries: €20–€40
• UK: €15–€30
• Other Countries: calculated at checkout based on location and carrier

If the Customer desires two (2) delivery locations, they must place two (2) separate orders with corresponding shipping charges.

4) Taxes

• Order prices include VAT for deliveries within the European Union.
• For non-EU countries, VAT and any customs duties are not included in the purchase price.
  Customer bears all applicable import duties, taxes, and customs clearance fees as per local regulations.

 

Delivery/Receipt Conditions

Der Kunde ist verpflichtet, den Empfang der bestellten Produkte persönlich zu garantieren. Der Kunde verpflichtet sich, den Empfang der Produkte mit seiner Unterschrift zu bestätigen.

It is the Customer’s responsibility to check the condition of the products on the day of receipt. Any dispute or reservation must be stated on the carrier’s signed delivery note and confirmed by certified letter with acknowledgment of receipt within forty-eight (48) hours. A copy must be sent to Maniax UAV. Any anomaly must be reported under the conditions of article 10.

If availability issues occur, an order may be split into multiple shipments. The Customer will only be charged for one delivery fee.

In case of non-performance within thirty (30) days, the Customer may send a registered letter to Maniax UAV requesting fulfillment. If still unfulfilled, the Customer may terminate the contract and receive a full refund within fourteen (14) days.